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Privacy Policy

Last Updated: 18 June 2026

JTEK Solutions Ltd ("we", "our", or "us") respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit jtrack.co.uk or interact with our services.

1. Who We Are

JTEK Solutions Ltd is the controller and responsible party for your personal data.

Contact Email: hello@jtrack.co.uk

Website: https://jtrack.co.uk

2. Information We Collect

We may collect the following information when you submit forms on our website:

  • Full name
  • Email address
  • Vehicle type
  • Postcode
  • Any information voluntarily provided through contact forms

We may also automatically collect:

  • IP address
  • Browser type
  • Device information
  • Website usage statistics
  • Cookies and analytics data

3. How We Use Your Information

We use your information to:

  • Respond to enquiries
  • Manage registrations of interest
  • Provide information about jTrack products and services
  • Improve our website and services
  • Communicate important updates regarding our products
  • Comply with legal obligations

We will only process your information where we have a lawful basis to do so.

4. Marketing Communications

If you register interest in jTrack, we may contact you regarding:

  • Product updates
  • Launch announcements
  • Installation availability
  • Service information
  • Promotional offers

You may unsubscribe from marketing communications at any time.

5. Data Storage

Information submitted through our website may be stored using trusted third-party service providers, including:

  • Supabase
  • Vercel
  • Microsoft 365 (if applicable)
  • Other trusted service providers used to operate our business

We take reasonable technical and organisational measures to protect your information.

6. Sharing Your Information

We do not sell your personal information.

We may share information with:

  • Service providers who help us operate our business
  • Professional advisers
  • Legal or regulatory authorities where required by law

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.

Where information is no longer required, it will be securely deleted.

8. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict processing
  • Object to processing
  • Request transfer of your data
  • Withdraw consent where applicable

To exercise any of these rights, contact hello@jtrack.co.uk.

9. Cookies

Our website may use cookies and similar technologies to improve functionality and analyse website performance.

You can control cookie preferences through your browser settings.

10. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices of those third parties.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page and become effective immediately upon publication.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

hello@jtrack.co.uk

JTEK Solutions Ltd

United Kingdom